Refund policy

Refund & Return Policy – Travel Wardrobe

1. Order Cancellation

Orders can be cancelled within 2 hours of placing them, only if they have not been packed or shipped.

Once the order is shipped, cancellation is not possible.

For cancellation, contact us immediately 

2. Return & Exchange Policy

We want you to love your Travel Wardrobe purchase. If there’s any issue, we offer 7 Day exchanges and Returns.

To be eligible for a Free Return the product must be:

In original condition

Unused

Unwashed

With all original tags attached

In its original packaging (Travel Wardrobe Zip Bag)

If the item is not returned with original packaging or fails the quality check, the return/exchange will be cancelled.

Eligible for Exchange

Wrong size delivered

Wrong product delivered

Manufacturing defect

Size exchange (only once per order)

Not Eligible for Exchange

Items that have been worn, washed, or damaged after delivery

Items without original tags

Clearance sale items (if any)

Minor color variation due to lighting/screens

Exchange and Return Window

You must request an exchange within 7 days of delivery.

Pickup will be arranged within 2–5 working days (depending on pin-code).

Conditions

The product must be returned in original condition:

Unused

Unwashed

With tags + original packaging

If the returned product fails quality check, the exchange will be cancelled.

3. Refund Policy

We do not offer refunds.
We only provide:

Size exchange

Product exchange

Store credit (valid for 6 months)

Refunds are only applicable in rare cases such as:

Product is out of stock after payment

Delivery failure due to our logistics partner

You receive a damaged item and replacement is unavailable

Refunds (if approved) will reflect in 5–7 working days to the original method of payment.

4. Return Pickup Policy

Reverse pickup is attempted twice.

If the pickup fails both times due to customer unavailability, the customer must self-ship the product.

For self-shipping, shipping charges will be reimbursed as store credit (up to ₹80).

5. Non-Delivery Issues

If an order is marked “Delivered” but not received:

Raise a claim within 24 hours of the delivery message.

We will coordinate with the courier partner for proof of delivery.

6. International Orders

No returns, cancellations, or exchanges for international orders.

7. Contact Us

For any refund/exchange/cancellation queries:
contact us